InfoComm's Ten Standards of Excellence

Ten Standards of Excellence

AV Solutions Provider Standards of Excellence
These ten standards of excellence were developed by InfoComm members in creating the AV Outreach Campaign. The AV Solutions Provider (AVSP) adheres to the following standards:

1) Complete Solutions - The AV Solutions Provider (AVSP) works to provide a comprehensive AV system that meets the client’s communications needs.

2) Informed Advice - The AVSP pursues a collaborative relationship with the client to understand the needs and recommend solutions to achieve complete customer satisfaction.

3) Best Value - The AVSP seeks to give the client the best possible value and return on investment.

4) On-Going Technical Support - The AVSP provides on-going support for the AV system through warranty and maintenance programs to ensure the system's usability and the client’s satisfaction.

5) Systems Compatibility - The AVSP designs or provides a seamless operational interface for components used in a rental environment or permanent installation to create a stable and viable system.

6) Scalability - The AVSP designs and integrates AV systems that promote ease-of-use, long-term cost-effectiveness and upgradeability.

7) Clear Scope of Work - The AVSP specifies in the proposal and quotation all the necessary components and services required to create the AV system and clearly calls out and discusses any exceptions.

8) Appropriate Documentation - The AVSP provides appropriate and complete documentation of the system as specified in the vendor's proposal and quotation or the consultant's specification.

9) Expert Technical Staff - AVSP staff are in programs to become industry certified, to maintain their certification and to keep current on new developments in AV technology.

10) Training Support - The AVSP is a source of professional training services to help the client become proficient in using AV technologies and systems and to advance their communications goals.

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What is InfoComm?

Randal A. Lemke, Ph.D.,
Executive Director,
InfoComm International.

About InfoComm International InfoComm International is the trade association of the professional audiovisual and information communications industries. Established in 1939, the association’s 3,600 members include manufacturers, systems integrators, dealers and distributors, independent consultants, programmers, rental and staging companies, end-users and multimedia professionals from more than 60 countries. InfoComm International is the leading resource for AV market intelligence and news. Its training and education programs, along with its Certified Technology Specialist (CTS) and Certified Audiovisual Solutions Provider (CAVSP) credentials, set a standard of excellence for AV professionals. InfoComm International is the founder of InfoComm, the largest annual conference and exhibition for AV buyers and sellers worldwide, and also co-sponsors the Integrated Systems events in Europe, China, India and Asia. Additional information is available at http://www.infocomm.org/.

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What are the benefits of AV?

The benefits of AV, as cited by customers, are more universally shared on both sides of the Atlantic. These include the ability to provide business tools needed for day-to-day activities, enhanced communication between internal and external audiences, increased efficiency, creation of a more effective learning environment, and saved time and money through increased efficiency.

The technology trends with the greatest impact on the AV industry include integration of AV systems into the customers’ IT networks; increased use of conferencing and collaboration; the growth in the use of digital signage, content aggregation and content management; and the acceptance of High Definition technology.

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What is AV?

A simple explanation.....

The term audio-visual may refer to works with both a sound and a visual component, the production or use of such works, or the equipment involved in presenting such works. Movies and television shows are examples of audiovisual presentations.
Business presentations are also usually audio-visual. In a typical presentation, the presenter provides the audio by speaking, and supplements it with a series of images projected onto a screen, either from a slide projector, or from a computer connected to a digital projector using software such as PowerPoint etc.

Where it can be used?


The proliferation of audiovisual communications technologies, including sound, video, lighting, display and projection systems, is evident in every sector of society such as these:
business
education
government
the military
healthcare
retail environments
worship

The application of audio-visual systems is found in:

collaborative conferencing presentation rooms
auditoriums and lecture halls
command and control centers
digital signage, and more
Concerts and corporate events are among the most obvious venues where audio-visual equipment is used in a staged environment. Providers of this type of service are known as rental and staging companies, although they may also be served by an in-house technology team (e.g., in a hotel or conference center).

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Welcome to all Audio Visual Pals out there.....

Hi All,

I am Kumaresh G Kannan starting this blog for all audio visual pals,well here you can ask anything about audio visuals - Installation,Crestron Programming,Troubleshooting Steps if there is any issue.

Any products of AV Like,

Video Conferencing
DVDs
VCR
Projectors
Screens
etc etc.

Well I would appreciate if you all AV Pals post about your new products that you have found in the market,issues that you are facing with AV products,also if you have found any solution for a strange issue which can help others.

Hope every one will like to share your experience in audio visual world.

I would like to thank few people who has given me the opportunity to come in to this wonderful audio visual world & they are.

K Manoj Kumar
Subramania Kannan
The Crestron Team (India)
{Mr Murugan
Mr Nataraju
Mr Dhanasekaran
Mr Aneesh
Mr JayaPrakash}
&
the Company that gave me a brake in this field is
ESCO Audio Visuals.
Actis Technologies.

Thanks one & all for your support.
Keep up the good work guys.

Hope this blog will be very useful to very AV Personals.


Regards
Kumaresh G Kannan

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